中科航宇（北京）自动化工程技术有限公司

中科航宇（北京）自动化工程技术有限公司（简称：中科航宇）成立于2009年，是一家专注于工业领域散料管理自动化、信息化、智能化系统研究的双高新企业。2023年成为山东省科创集团旗下装备制造先头企业和科技创新示范企业。公司成立至今，已经发展成为集软件研发、系统集成、通信工程、智能化工程、信息化运维、测绘工程为一体的专业信息技术应用与服务提供商。

Zhongke Hangyu (Beijing) Automation Engineering Technology Co., Ltd. (referred to as " Zhongke Hangyu ") was established in 2009. It is a dual high-tech enterprise that focuses on the research of industrial bulk material management automation, informatization, and intelligent systems. In 2023, it will become a leading enterprise in high-end equipment manufacturing and a demonstration enterprise for scientific and technological innovation under Shandong Science and Technology Innovation Group. Since its establishment, the company has developed into a professional information technology application and service provider that integrates software research and development, system integration, communication engineering, intelligent engineering, information operation and maintenance, and surveying and mapping engineering.

• 技术团队 Technical Team

凭借着科学院多年从事基础性和前瞻性的工作优势，多次参与开发大型项目的技术经验，由科学院一批研究员、高级工程师、博士以及硕士所组成的研发团队，开发、改进和引用各种先进技术，使之转化为现实生产力并将其应用到各个行业。

Based on fundamental and prospective working advantages in the CAS and technical experience in developing large-scale projects, a R&D team is composed of some researchers, senior engineers, PhDs and masters in CAS, so as to develop, modify and introduce various advanced technologies, make it change into realistic productivity and apply it in each industry.

• 质量控制Quality Control

我公司在项目运行中严格按照质量管理体制，对向甲方按合同提供的所有产品质量承担全部责任。我公司将严格执行ISO9001质量体系程序，从技术设计、施工设计、元器件采购及检验，到产品加工及检验、出厂测试、现场调试等方面，对产品质量及服务进行控制，确保提供符合行业标准的优质产品，使产品性能满足技术协议的要求。

According to the quality management system in project operation, our company assumes all responsibilities for all product quality provided for Party A as the contract. In addition, our company strictly executes ISO9001 quality system procedures, controls product quality and services from technical design, construction design, component purchasing and inspection to product processing and inspection, factory testing, and field debugging, ensures high-quality products conforming to industrial standards, and enables product performance to meet or exceed requirements of the contract and technical agreement.

• 设计方案Design Scheme

系统方案及技术原理，是确保整个项目设计质量的关键。我们将严格执行ISO9001质量体系中的设计控制程序，遵循以下设计控制流程：设计任务书---设计任务书评审---方案及技术设计----技术设计评审---施工图设计----施工图评审----图纸会签----底图入库。

System schemes and technical principles are the key to ensure the entire project design quality. We will strictly execute the design control procedures in ISO9001 quality system and abide by the following design control procedures: design specification—design specification review—scheme and technical design—technical design review—construction drawing design-construction drawing review—drawing countersign—base map storage

我们将及时召开与用户及设计院的技术联络会，准确掌握机组设计信息，使本项目的设计具有先进性、可靠性、实用性及经济性。

We will convoke the technical contact meeting with users and designing institute in time, accurately master unit design information, and enable the project design have advancement, reliability, practicability and economy.

• 售后服务 After-sales Services

我公司多年来为全国各大火力发电厂提供产品服务，积累了丰富的设计、制造及现场调试经验，对所供系统建立了完善的售后服务体系，严格执行服务程序，以保证系统在现场稳定、可靠运行。

For many years, our company provides product services for thermal power plants around the country, has accumulated abundant design, manufacturing and field debugging experience, establishes the perfect after-sales service system for the system, and strictly executes service procedures, so as to ensure stable and reliable operation of the system.

客服人员，对用户服务请求认真记录并通过服务任务单迅速反馈给服务实施部门。对于项目，我们可以在30分钟内作出响应，48小时内派有经验的工程技术人员到达现场。特殊情况可在24小时内到达现场。

Hotline enables us to seriously record user services and feed back to the service implementation department through service task list. For the projects, we can make a response within 30min and dispatch experienced engineering technicians to the spot within 48h. For special situations, we can arrive in the spot within 24h.

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